5

The team at Unlimited Off-road took great care of me. Not only did they fix all of the things wrong with my car, but they educated me about what caused them and helped me figure out how to fix those issues in the future.

5

Fair pricing, straight shooters. They went to the trouble to tell me what was actually needed using test strips and real diagnostics.

5

Used many times already. Great guys, great shop, great flexibility. Current build requires a knowledgable, flexible shop. These guys hit the mark. Definitely returning.

5

Very easy process working with the guys at Unlimited Off Road. My truck was in and out a lot faster than I imagined.

5

Fast diagnosis and repairs. Smart and honest guys.

5

The knowledge at this shop is vast and they took care of my jeep wrangler within a few days. David was awesome with communication on parts needed and steps needed to be taken to get the job done. The techs answered any question I had. Great shop to get automotive work done at.

5

Great service.

1

They messed up so bad and didn’t offer to help resolve the issue, which cost me more money to go to another shop.

1

They performed a service that they couldn’t finish and told me to go somewhere else to finish the job. Add insult to injury, they didn’t even seem apologetic.

1

Unacceptable Lack of Accountability I brought my foreign car in for an alignment, and the shop accepted the job knowing exactly what kind of vehicle it was. While they completed the alignment, they couldn’t reset the driving stabilization system. When I came back, someone finally admitted they don’t service foreign vehicles and even said that, had they been the one checking it in, they wouldn’t have taken the car at all. No one mentioned any of this upfront, and worst of all — no one apologized. Not even a simple “sorry for the inconvenience.” Just a shrug and a suggestion to take it somewhere else. Now I’m out more time and money to get the issue fully resolved. If you can’t support certain vehicles, say so from the beginning. This kind of experience is completely unacceptable.

We apologize for your unique and unhappy experience. We would be happy to have your car repaired at no cost. Please contact the office to arrange a time, we have a BMW specialty shop that will complete the service at no charge. Again we apologize and would like to provide a solution.

- Unlimited Off Road And Repair