5

Great service.

1

They messed up so bad and didn’t offer to help resolve the issue, which cost me more money to go to another shop.

1

They performed a service that they couldn’t finish and told me to go somewhere else to finish the job. Add insult to injury, they didn’t even seem apologetic.

1

Unacceptable Lack of Accountability I brought my foreign car in for an alignment, and the shop accepted the job knowing exactly what kind of vehicle it was. While they completed the alignment, they couldn’t reset the driving stabilization system. When I came back, someone finally admitted they don’t service foreign vehicles and even said that, had they been the one checking it in, they wouldn’t have taken the car at all. No one mentioned any of this upfront, and worst of all — no one apologized. Not even a simple “sorry for the inconvenience.” Just a shrug and a suggestion to take it somewhere else. Now I’m out more time and money to get the issue fully resolved. If you can’t support certain vehicles, say so from the beginning. This kind of experience is completely unacceptable.

We apologize for your unique and unhappy experience. We would be happy to have your car repaired at no cost. Please contact the office to arrange a time, we have a BMW specialty shop that will complete the service at no charge. Again we apologize and would like to provide a solution.

- Unlimited Off Road And Repair
5

Always appreciate the effort and thoughtfulness the crew puts into their work. My vehicle is treated like it was their own.

5

After searching around for awhile for a company that could bring my 1977 cj7 jeep back to where it was over 40 years ago, it was obvious that David, Zach and Unlimited-Off Road was the place to come. There was an inspection of the entire vehicle at the very beginning to identify the glaring needs of the CJ 7. An inspection report was then sent with a quote and I picked exactly what I wanted to do. From the start to the finish, David was responsive to my calls and he also kept me up to date with the latest progression of the project. My CJ7 needed a steering gear box, a new power brake booster, brake adjustments, both differentials serviced, leaf spring bushings, steering linkage assembly, drag link, tie rod ends and skyjacker stabilizer all replaced, and valve cover gaskets changed. It was a fairly long project but I feel that this was all needed. I highly recommend Unlimited-Off Road for your vehicle needs!

5

1977 CJ7 After searching around for awhile for company that could bring my 1977 cj7 jeep back to where it was over 40 years ago, it was obvious that David, Zach and Unlimited-Off Road was the place to come. There was an inspection of the entire vehicle at the very beginning to identify the glaring needs of the CJ 7. An inspection report was then sent with a quote and I picked exactly what I wanted to do. From the start to the finish, David was responsive to my calls and he also kept me up to date with the latest progression of the project. My CJ7 needed a steering gear box, a new power brake booster, brake adjustments, both differentials serviced, leaf spring bushings, steering linkage assembly, drag link, tie rod ends and skyjacker stabilizer all replaced, and valve cover gaskets changed. It was a fairly long project but I feel that this was all needed. I highly recommend Unlimited-Off Road for your vehicle needs!

5

I found out about this auto shop at a local BNI networking meeting and decided to take my Audi Q3 in for an oil change & service. I was incredibly impressed with how professional David and the staff are! Not to mention that most shops take advantage of women and I did not feel that way at all. In fact, another auto shop that rhymes with piston brothers told me a while back that my brake fluid was in dire need of changing and several other things. These guys told me everything is fine. WHAT? Who does that? Honest people, thats who! And I am truly grateful for honest people! They have a customer for life! I highly recommend them! Especially if you are a woman searching for an honest place look no further!

5

Sorted out my steering/suspension issue. Knowledgable and professional and accommodated my tight schedule to get Jeep back on the road. Highly recommend.

5

They're very trustworthy and reliable!